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  • Home
  • Current Residents
    • Resident Services
    • Pay Rent Guide
    • Online Certifications
    • West Village Condos
  • Future Residents
    • How to Apply for an Apartment
  • Rental Properties
    • List Team Properties
    • List of Properties by Program >
      • Market Rate Properties
      • Section 42 Properties
      • Section 8 Properties
      • Section 8 -Senior Properties
      • Property Type Search
  • About Us
    • Contact Us
    • Careers
    • Leadership
    • Mission and History
    • team-staff-page

Starting out as a New Property Manager 

New Property Manager Resources

8/23/2023

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Manager Training Tracking Log

YARDI

Yardi One Dashboard
Yardi Voyager Dashboard
Yardi Client Central Dashboard
Yardi Voyager Training Videos
Yardi Instruction Manual
Generating 5 Day Notices Yardi
How to: Invoice Attachments in Yardi
Yardi How to: Payable Invoice Status
YARDI How to: Enter Laundry Deposit

PAYCHEX  /- PAYROLL

Paychex Flex Signup
How To: Request Time off

PHONE GUIDES

How to Activate One Talk
Operating One Talk
How To: Phone Call Record Example
Operating Desk Phones
Emergency On-Calls
After Hours Phone Number
Voicemail Record Info Sheet

HOW TO GUIDES

How To: Company Credit Cards
How to: Post to Facebook/Craigslist
How To: Mail Sorting

FORMS/SPREADSHEETS

Move in/Move Out Forms
Key Agreement Lockout Cost Sheet
Tenant Forms & Guides
Verification Documents
Fillable Balance adjustment Form
Eviction Forms
Market Rent Survey Template
Key Control Inventory
28 Day notice - Fillable

HOW TO GUIDES:
 MANAGER REPORTS

How To: Pre-Bills
How To: Month End Reports
Monthly Rent Pre-Bill
Quarterly Report
How To: Weekly Report
Owner Agenda
How To: MOR

TEAM EMPLOYEE GUIDES

Daily Front Desk Checklist
TEAM Employee Handbook
TEAM Employee Procedure Manual
TEAM Best Practices Guide
What are Demerit Points

SITE MANAGER:
​ONLINE LEASING PROCEDURES

Full Rent cafe/Site Manager Demo
How to Video: Site Manager Login
Site Manager/Rent Café Training Videos
How to Invite Resident to Rent Café
Online App Process Checklist
How To: Renting a Unit Online
Waiting List Review & Processing
HOW TO ASSIGN A UNIT: SITE MANAGER
HOW TO ASSIGN UNIT: IN YARDI
Move in Workflow Site Manager
App Fees: Paying with Money Order
How To: Denied/Canceled Applications
Pending App Spreadsheet
Manager Leasing Procedure
Vacant Units Spreadsheet

SITE MANAGER AND RIGHT SOURCE

Reviewing Rightsource Findings Video
How to Verify to Submit: Rightsource
Intro to Rightsource Video
Verification documents List
Take over App/Assist with Corrections
Pulling Section 42 Approved MI TIC
Pulling 50059 MI Lease docs
Pulling 50059 for approved Recerts

RECERTIFICATIONS GUIDES & FORMS

Recert Notices: Site manager How to
Annual Recert Training Guide
How to: Recertifications
Lease - Non Renewal Notice
Create new Recert app -Site manager

RESIDENT PORTAL - HOW TO GUIDES

Resident Payment Portal - How to
Submitting Maintenance Requests

USING WORK ORDERS

TEAM Work Order Procedure
Close out Work Order Procedure
After Hours Work Order Forms
How to: Entering Work Orders

HOW TO GUIDES: ACCOUNTING

How to: enter Invoices with attachments
How to: Post Rent Checks to Yardi
How To: TEAM Rent Deposits
How to: Enter Non Person Payer in Yardi
MOVE OUT DETAILED INSTRUCTIONS GUIDE
How to: Completing SDR Move out Form
Financials How-tos
CREDIT CARD USAGE- GL CODES
GL Account List

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3816 West Wisconsin Avenue | Milwaukee | WI
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